Welcome to our FAQ page. If you have a question that’s not answered here, don’t hesitate to contact us at whitesitesoftwaresolutions@gmail.com.
🔹 General Questions
1. What does Whitesite Software Solutions do?
We are a technology company that specializes in AI architecture, custom software development, web and mobile app solutions, DevOps automation, and cloud integration. Our goal is to help businesses accelerate innovation through smart and scalable digital solutions.
2. Where is your company located?
We are based in [chennai ,india], and we serve clients globally, including Canada, the United States, Australia, and other countries.
3. Who are your typical clients?
We work with startups, SMEs, and enterprise clients across industries like healthcare, finance, e-commerce, logistics, and technology.
🤖 AI & Software Solutions
4. What is AI Architecture and how can it help my business?
AI Architecture refers to the design and implementation of intelligent systems that can learn, automate, and optimize business processes. We build custom AI solutions such as predictive analytics, recommendation systems, intelligent automation, and AI-integrated apps to streamline operations and improve decision-making.
5. Can you integrate AI into our existing systems?
Yes. Our team specializes in AI integration with legacy systems, CRMs, ERPs, cloud platforms, and databases. We ensure smooth deployment without disrupting your current workflows.
6. What technologies and tools do you use?
We use a wide range of modern tools and frameworks such as:
- AI/ML: TensorFlow, PyTorch, Scikit-learn
- Web & App Dev: React, Angular, Node.js, Flutter
- Cloud & DevOps: AWS, Azure, Docker, Kubernetes, GitHub Actions
- Databases: PostgreSQL, MongoDB, Firebase
⏱ Project Process
7. What is your development process like?
We follow an agile methodology, typically in this flow:
- Requirement Gathering
- Discovery & Planning
- Design & Architecture
- Development
- Testing & QA
- Deployment
- Ongoing Support & Optimization
8. How long does a typical project take?
It depends on the scope and complexity.
- Small projects: 2–4 weeks
- Medium: 1–3 months
- Large/Enterprise: 4+ months
We’ll give you a clear timeline after an initial consultation.
9. What if I only need help with part of the project (e.g., backend only)?
Absolutely. We offer modular services. Whether you need just the frontend, backend, cloud setup, or AI integration—we’re happy to support your specific need.
💰 Pricing & Engagement
10. How do you price your services?
We offer flexible pricing models:
- Fixed price (for clearly defined projects)
- Hourly billing (for ongoing or dynamic work)
- Monthly retainers (for long-term support or team augmentation)
We provide detailed quotes after the discovery phase.
11. Do you offer free consultations?
Yes. We provide a free initial consultation to understand your goals and explore how we can help. There’s no obligation to proceed afterward.
12. Can I hire a dedicated developer or team from you?
Yes. We offer dedicated team models and staff augmentation services. You can hire experienced developers, AI engineers, UI/UX designers, or DevOps specialists on a full-time or part-time basis.
🔒 Security & Support
13. How do you ensure data privacy and security?
We follow strict security practices including:
- NDA and confidentiality agreements
- Role-based access controls
- Secure coding practices
- GDPR-compliant data handling
- Regular audits and encrypted communication
14. What kind of support do you offer after project delivery?
We offer:
- 30–90 days of free post-launch support (depending on scope)
- Paid ongoing maintenance plans
- Real-time monitoring, bug fixes, and performance optimization
🌍 Working With Us
15. What time zones do you work in?
We work with clients worldwide and can align with North American, European, and Australian time zones. Our flexible team ensures seamless communication regardless of location.
16. How do you communicate during projects?
We use tools like:
- Gmail & Zoom (primary communication)
- Slack or Microsoft Teams (for team chats)
- Trello, Jira, or Asana (for task tracking and collaboration)
📝 Still Have Questions?
We’d love to hear from you.
📧 Email us anytime:contact@whitesitesoftware@gmail.com
🌐 Visit: https://whitesitesoftwaresolutions.com